Unitad States

Contact Center Services for Banks and Financial Institutions

Comprehensive Solutions for Financial Institutions

We have years of experience providing outsourcing and call center services for the financial and banking market. We have highly trained operators ready to act as an extension of your organization with a comprehensive understanding of the financial sector and all the business processes that it entails.

We have a Contact Center that is prepared to offer omnichannel support through voice, email, and web chat. Our platform is designed to provide self-service solutions for financial service procedures through interactive voice response and “virtual IVR” for mobile devices.

call center bancos

Do you have to outsource your call center?

We are a company with more than 15 years of experience that ensures complete services, modern technology, a prepared team, intelligent processes and meticulous monitoring of each operation.

contact center fintech


We provide services to financial organizations regardless of their size. Professional support is the key to offering the best customer service.

  • Retail Banks
  • Commercial Banks
  • Investment Banks
  • Internet Banks
  • Credit Unions
  • Accountants
  • Mortgage Brokers
  • Financial Advisors
  • Savings Plan Companies

Providing a high-quality customer experience is what adds competitive differentiation and is the crucial point for sustainable growth over time.

Some Clients Financial Institutions


Effective Methods

More and more banks and financial businesses are implementing the use of Contact Centers as a technique. In the financial market, customer service has become crucial, now more than ever. People have lost loyalty towards their banks, and now have more alternatives and competition to choose from.

Banks use various methods to attract and retain their customers, and having a Contact Center is one of the most efficient ways.


LinkSolution’s Contact Center has modern technology and features that enhance the high-quality attention delivered to customers. We implement technology that has IVR facilities and distributes calls automatically, as well as a dialer, voice recorder, reporting engine, and much more.

Data security

At LinkSolution, we provide BPO services that comply with ISO certification and maintain rigorous data security processes to protect the information of all clients. Personal financial information and contact data of clients are classified and therefore must be strictly kept confidential in order to comply with regulations and maintain their trust over a prolonged period.


LinkSolution helps to standardize the service for all those banking and service companies looking to expand their customer base.

Our technological resources and team are flexible and prepared to adapt to your regional or global business needs as you grow.

We are here to help provide quality service. Do not hesitate to contact us.

We are a company with more than 15 years of experience that ensures complete services, modern technology, a prepared team, intelligent processes and meticulous monitoring of each operation.

We can provide service and support

we are one of the leading companies in customer service and provide call center services for a wide range of offerings:

Nuestras oficinas y Contact Center

gestion de call center morosos
consultoria en gestion de cobranzas
call center ventas
bpo negocio
telemarketing servicio profesional

La mejor calidad en servicio al cliente

Our 15-year experience will help you achieve the best results for your business. We hold ISO 9001 certification and comply with quality standards. Our professionals are rigorously trained in the fundamentals of your brand to handle all calls with a friendly, warm, and simple perspective. Customer inquiries are treated with confidence, taking advantage of cross-selling opportunities for your commercial advantage.

Our omnichannel Contact Center is prepared to offer customer service for your different target segments through various contact points: inbound or outbound voice calls, web-based chat assistance, email, SMS/text, and IVR (self-service).

In addition, we operate 24 hours a day, every day of the week, all year round. This ensures that your valued customers can stay in touch with your business no matter when or through what medium.

Do you have to outsource your Telemarketing service? Do not hesitate and communicate.

We are a company with more than 15 years of experience that ensures complete services, modern technology, a prepared team, intelligent processes and meticulous monitoring of each operation.

Why LinkSolution?

atencion cliente equipo

At LinkSolution, we have over 20 years of experience providing call center services to banks and the financial industry in general. We leverage this experience to help banks, fintechs, and financial services providers provide better customer service and improve operational quality throughout the year, thereby optimizing financial results and increasing customer satisfaction.

We are a call center and IT services outsourcing company for all types of organizations and companies. We provide technology and customer service for over 100 companies in different industries, nationally and internationally. We have headquarters in Santiago de Chile, Buenos Aires, Madrid, and Mexico City, and extensive experience in outsourcing services for companies.

Do not hesitate to contact us for more information

LinkSolution is a company that guarantees quality services, state-of-the-art technology, specialized personnel, intelligent processes and constant monitoring of each project.

They are not just solutions

LinkSolution is committed to the quality of the services offered, which allows us to offer differential products in the field of Contact Center outsourcing, Technology, Management of turnkey operations, consulting, CRM, ITIL, implementing on each occasion the tools of most up-to-date management..

Marcelo Diaz, Presidente, LinkSolution