BOTSOLUTION: Automated, Scalable Support That’s Ready for Your Business
Deploy AI chatbots on WhatsApp, Web, or your CRM in minutes.
BotSolution is a modular, adaptable, and easy-to-configure platform.
Offer 24/7 support, without fatigue, and reduce wait times by up to 70%.
What is BotSolution?
Your all-in-one platform for automated customer support.
BotSolution allows you to create and deploy intelligent conversational bots on WhatsApp and other channels with a simple and fast setup.
Instant, Scalable Support
Automate customer service from the first contact with instant responses, no matter how many users write to you at once. Scale without limits or bottlenecks.
Conversational Intelligence
BotSolution uses Natural Language Processing (NLP) to understand complex questions and respond fluently and accurately, just like a human conversation.
24/7 Availability
Your bot never sleeps. It handles inquiries at any time, reduces wait times by up to 70%, and improves the customer experience without needing to expand your team.
Omnichannel Integration
It connects with the systems you already use: WhatsApp (official or not), your website, CRM, ERP, or any other key channel for your business. No friction, no complications.
No-Code, Easy Setup
You don’t need technical skills or a development team. In just a few clicks, you can create conversational flows and have your bot running in production.
Fully Customizable Workflows
Every business is different. That’s why BotSolution allows you to build custom flows based on your rules, processes, and goals. Automate bookings, answers, handoffs, and more.
What Problem Does BotSolution Solve?
Many businesses face the same challenge: managing hundreds of messages a day on WhatsApp, web, or social media, with overwhelmed teams and customers waiting for answers. Repetitive questions consume time, agents get overloaded, and opportunities are lost due to a lack of immediate attention.
BotSolution solves this problem by automating support from the very first contact. Thanks to its conversational intelligence, it responds instantly, reduces wait times, and frees up your human team to focus on more strategic tasks. Plus, it easily integrates with systems like your CRM or e-commerce platform without complex development.
Real-World Use Cases
Appointment Scheduling & Reminders
Allow your customers to book appointments, receive automatic reminders, and confirm or reschedule without human intervention. Ideal for medical services, workshops, salons, consulting, and more.
Post-Sale Surveys & Feedback
Automate feedback collection with smart surveys. BotSolution can contact the customer after a purchase or service to measure satisfaction and generate reports.
Intelligent Agent Handoff
When the bot detects that a conversation needs a personal touch, it can automatically route it to a human agent, transferring the full context to avoid repetitive questions.
Automated Technical Support
Provide technical assistance without relying solely on your human team. BotSolution resolves frequent issues and guides users with step-by-step instructions.
E-commerce Sales & Reservations
Automate the entire purchasing process: from product recommendations to order confirmations and payments. BotSolution can interact with your stock system or online store.
Automated FAQ Responses
Reduce repetitive inquiries by up to 70% with smart bots that instantly resolve common questions about shipping, policies, prices, hours, and more.
Why Choose Us?
BotSolution is a product of LinkSolution, an ISO 9001:2015 certified company specializing in advanced artificial intelligence solutions that optimize business processes. Our commitment to excellence has earned us recognition as a Great Place to Work, reflecting the quality, dedication, and professionalism of our team.
We have a team of highly skilled consultants who are always up-to-date on the latest trends in IT, contact centers, and telemarketing. We focus on delivering cutting-edge solutions that optimize operational efficiency, enhance the customer experience, and drive business growth.
More Than Just Solutions
Our commitment is to offer a service of excellent quality, providing differential products in the market of outsourcing for Contact Centers, Technology, Turnkey Project Management, CRM, and ITIL Consulting, applying modern and innovative management tools at all times.
Marcelo Diaz, President, LinkSolution