LINKY: Intelligent Automation for Your Business Calls
The AI-powered virtual voice assistant that transforms how your company communicates.
Linky is an advanced voicebot that allows you to manage inbound and outbound calls automatically, efficiently, and with a personal touch.
What is Linky?
Automate calls, reduce wait times, and elevate your customer experience.
Linky enables businesses to automate their phone support with natural-sounding conversational voice technology.
24/7 Call Automation
Handle all inbound and outbound calls without human intervention, ensuring efficient and continuous operation.
Real-Time Voice Responses
Instantly answer queries with precise and natural-sounding conversational voice technology.
Seamless System Integration
Easily connect Linky with your existing CRMs, ERPs, or other platforms without complex development projects.
Custom Interactive Voice Menus (IVR)
Configure dynamic IVRs to guide each user based on their specific needs, enabling efficient self-service.
Automated Internal Workflows
Use Linky for internal tech support, appointment management, HR processes, and other administrative tasks.
Secure On-Premise Deployment
Install Linky on your own infrastructure to meet high security, privacy, and compliance standards.
What Problem Does Linky Solve?
When call volume exceeds your team’s capacity, wait times increase, resources become strained, and customers get frustrated. In environments where phone communication is critical—like customer service, tech support, or appointment scheduling—the lack of an automated system leads to lost efficiency and poor service quality.
Linky addresses this challenge by turning every call into an automated, guided, and effective interaction. It not only answers common questions but also directs, validates, informs, and transfers calls without human intervention. The result: increased speed, fewer errors, and a seamless end-to-end experience.
Real-World Use Cases
Automated Contact Centers
Automation of inbound and outbound calls, data validation, surveys, reminders, and management of basic operations.
Intelligent IVR Systems
Create interactive voice menus that allow customers to self-serve their needs or be automatically routed to the correct department.
Corporate & Internal Support
Automated technical support, internal appointment management, responses to frequent employee questions, or HR processes.
Secure On-Premise Deployment
Designed for organizations that need to host the solution on their own infrastructure, complying with high standards of security and regulatory compliance.
Automated Phone Campaigns
Launch outbound campaigns with recorded or personalized messages, customer follow-ups, and action confirmations without human intervention.
Voice Biometric Verification
Verify identity through secure workflows, such as data confirmation, user authentication, or authorization of sensitive operations.
Why Choose Us?
At LinkSolution, we have years of experience transforming the way companies communicate with their customers. We develop agile, scalable technology solutions adapted to real-world business challenges.
Linky is not just a virtual voice assistant; it’s part of a comprehensive offering that combines innovation, experience, and dedicated support. By choosing us, you gain access to a robust platform developed by experts in conversational automation, with proven implementations across multiple industries.
Clients choose us for our adaptability, our close customer relationships, and our commitment to continuous improvement. We work side-by-side with each organization to ensure the solution fits their processes, not the other way around.
More Than Just a Solution
Our commitment is to offer a service of excellent quality, providing differential products in the market of outsourcing for Contact Centers, Technology, Turnkey Project Management, CRM, and ITIL Consulting, applying modern and innovative management tools at all times.
Marcelo Diaz, President, LinkSolution